Glaze Support
We can help with account access, subscriptions, purchases, image generation issues, privacy questions, general feedback, and feature enhancement requests for Glaze.
Email us at helpglaze.camera. We usually respond within 2 business days.
Contact Support
Send questions, app issue reports, general feedback, and feature enhancement requests to helpglaze.camera.
For faster help, include the email address on your Glaze account, the device you use, your iOS version, and a short description of what happened.
Contact Information
Company: Blackboard Studio S.r.l.
Legal address: Blackboard Studio S.r.l., Via Mercato 22, 20121 Milano, Italy
Email: helpglaze.camera
Common Requests
Subscriptions and purchases
If you need help with a Glaze Pro subscription, credit purchase, billing issue, or restored purchase, email support with your account email and the approximate purchase date.
Image generation issues
If an edit fails, takes too long, or does not match your request, include the prompt you used and describe the result you expected.
Account deletion
To request account deletion, email support from the email address connected to your Glaze account and write "Delete Account Request" in the subject line.
Legal and Privacy
You can review our Privacy Policy and Terms of Service at any time. For privacy requests, email support and include "Privacy Request" in the subject line.